To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
How much is delivery?
Deliveries to UK mainland destinations are £25.00 regardless of number of items per order. Delivered to ground floor.
Orders over £750.00 are free of charge.
We do not deliver to KW, some of IV/AB/PA or off mainland except by special arrangement.
Most nationwide deliveries are done via 'Freight4U' using a 2 man delivery team.
Should you make a purchase 'in store' , we can arrange to deliver (locally) using a 2 man team where your furniture is checked before hand and delivered and set up in a room of your choice. Standard cost of this service is £25.00 regardless of size or number of items and value.
Rockermans will exchange or refund any item provided that,
1. You have a valid reason for return.
2. The item is returned using all original packaging.
3. Before returning goods it is necessary to contact us. Returns will not be accepted without authorisation from Rockermans.
4. All returns should be notified within 48 hours of receipt of goods.
5. All items to be returned must reach us within 14 working days of damage notification.
Any costs incurred in returning products are the responsibility of the customer. We cannot accept responsibility for goods whilst in transit and we advise that all items are returned using a trackable and recorded service. If you use a recorded service and the goods do not arrive it is your responsibility to claim off your postage provider. These terms and conditions do not affect your statutory rights as a consumer.